The phone begins its power up cycle. CISCO IP PHONE 7942 SERIES | Instructional & Information Technology Services | 12/15/20109:08:06 AM 1. Refer to Cisco Technical Tips Conventions for more information on document conventions. Unplug the phone. The phone does not reset. . If you enter an invalid key sequence, the buttons no longer flash, and the phone continues with its normal startup process. While the phone is powering up, and before theSpeakerbutton flashes on and off, press and hold#. Release the "#" only when the Headset, Mute and Speaker buttons have all flashed. Open the Phone app . %PDF-1.5 % In the case of a VPN capable phone make sure that the phone is behind a CallTowerASA or a CallTower managed Circuit before performing a factory reset. Options. In order to perform a factory reset of a phone if the password is set, complete these steps: Unplug the power cable from the phone, and then plug in the cable again. Select option 4 to enable (add) or disable (remove) your voicemail password. Alternatively, you can skip this step to keep the default password (* * #). With certain specific button combinations, you can remove the old password and restart the phone. To reset a Cisco 7920, the ip phone must be started in administration mode using the following steps: Press the Menu softkey; Press * (star), # (hash) and * (star) again. Book: Troubleshoot Cisco IP Telephony at Amazon. Resolution/Steps. Cisco IP phones 792X, 794X, 796X, and their software are not restricted to any specific release. Press the Speaker button, and then dial. To enable or disable your voicemail password: Dial 123 from your mobile phone. This document is not restricted to specific software and hardware versions. I use a Cisco IP Phone 7942 telephone and I can't seem to reset my voicemail password. All settings are deleted. Administration options in the Network Config and Phone Settings menus are hidden by default to ensure that users do not make changes that can affect the operation of the phone. Find answers to your questions by entering keywords or phrases in the Search bar above. 5-inch (12.5 cm), high-resolution (320 x 222), graphical monochrome 4-bit grayscale display. It is the following three symbols: * * #. To leave a message directly in a voicemail box (does not ring phone), dial * + extension ANSWER A CALL 1. Reset user password and PIN using custom file Department Complete these steps in order to open the administration options on the Cisco Unified Wireless IP Phone 7920 so that you can access the hidden options on the Phone menu: Note: Power cycle the phone or press any of these keys while in the first level submenu and then press the green key options. This document describes how to reset the Cisco 792X, 794X and 796X IP phones back to the factory defaults. The phone begins its power upcycle. hVnH> 4P%n 4-d7yPb#Y]$H-kg`29g( You can reset your Cisco 7941 with certain button combinations. Performing the Factory Reset on Cisco 7920 Wireless IP Phone. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. I assume you are an end user.If you forgot the pin, contact your system administrator and he can do the reset for you. Press the OK softkey. This video instructs you on how to setup your voicemail greetings, voicemail password, shows how to check voicemail when away from the office and finally how. Step 9 IntheJobInformationarea,entertheJobdescription. Where is the voicemail app on my Android Phone? New here? Choose Menu > Network Config in order to reconfigure the network settings for your WLAN. The information in this document was created from the devices in a specific lab environment. message. After you press these keys, the line buttons on the phone flash red and the phone goes through the factory reset process. From there, you can change the password to something else or leave it as the default. If you press another key or do not respond to this prompt within 60 seconds, the phone continues with its normal startup process and does not reset. The line buttons flash in sequence in order to indicate that the phone waits for you to enter the key sequence for the reset. 592 0 obj <>stream 7 DoE Kahuku HIS 7/2014 VOICEMAIL ACCESS From Your Phone 1. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. The phone PIN must be at least five digits long. @g`x` Share. The reset of the voice mail PIN can be done from the admin webUI by a system administrator. Hit the following keys in order: 1, 2, 3, 4, 5, 6, 7, 8, 9, *, 0 and #. If you enter this key sequence correctly, the phone displays this prompt: In order to maintain the current network configuration settings for the phone when the phone resets, press 1 . Select 2 Modify PIN. 535 0 obj <> endobj ' d@88{P^,Gu8x$xp.jVG`1 $S @+. When changing a phone PIN, follow the security guidelines provided by the Cisco Unity Connection administrator. If your network is live, ensure that you understand the potential impact of any command. Thank you. Foot stand Button . %%EOF hb```y" ce`aqaJ"Vl0?V]7*"K'eJ8YbY:DP }"by,003h:p501X`a"P318`Ko&xmic/ #piOf@| =n The documentation set for this product strives to use bias-free language. If you can't . In general, shorter PINs are easier to use, but longer PINs are more secure, especially using a nontrivial PIN. Techwalla may earn compensation through affiliate links in this story. Wait while the phone resets. Select Change Voicemail PIN. 7 Place a Call Use one of the following methods to place a call: Lift the handset and dial the number. Select Messages Settings. The phone does not reset. 03-16-2022 Copyright 2022 CallTower Solutions Center. If you are using a headset . This article goes over how to do a factory reset on the Cisco 7942 and 7962IP phones. Press the line button for your extension, and then dial. If you have lost or forgotten the password for your 7941 series Cisco IP phone, you have no choice but to reset the password. With certain specific button combinations, you can remove the old password and restart the phone. Enter the factory default password. Do not power down the phone until it completes the factory reset process and the main screen appears. Allows for greater flexibility of features and applications, and significantly expands the information viewed when using features such as Services, Information, Messages, and Directory. Cisco Unified Communications Manager Bulk Administration Guide, Release 9.0(1) 2 OL-24965-01 Password and PIN resets Reset user password and PIN using query. View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices, Reset the 792X Wireless IP Phone to the Factory Default, Start the Administration Mode on the Phone, Reset the Cisco 7920 Wireless IP Phone to the Factory Default, Reset the 7940 and 7960 IP Phones to the Factory Default, Reset the 7941/5 and 7961/5 IP Phones to the Factory Default, How to Take Screen Shots from an IP Phone. voice mail Resume soft key to return to the call Note: Use Navigation button to alternate between first and second call, and press RESUME soft key to return to the You can press a key twice in a row, but if you press the keys out of sequence, the factory reset will not take place. If you do not complete this key sequence or do not press any keys, after 60 seconds, the Headset, Mute, and Speaker buttons no longer flash, and the phone continues with its normal startup process. 562 0 obj <>/Filter/FlateDecode/ID[<0F72F6AE8BDE474B9D112A14A289B74A><62F668A605E265439BAE5CCA13925A54>]/Index[535 58]/Info 534 0 R/Length 130/Prev 864347/Root 536 0 R/Size 593/Type/XRef/W[1 3 1]>>stream Continue to hold#until each line button flashes on and off in sequence in amber. If you have lost or forgotten the password for your 7941 series Cisco IP phone, you have no choice but to reset the password. On the Voicemail PIN page, enter your new PIN and confirm. The phone begins its power upcycle. The reset of the voice mail PIN can be done from the admin webUI by a system administrator. The phone displays the Restore to Default? 2. This resets the password to the factory default, deleting your old password entirely. The phone does not reset. Dial the number, and then press the Dial soft key. 2. Step 2 Immediately press and hold # while the Headset, Mute, and Speaker buttons turn on and off in sequence. Immediately press and hold # and while the Headset, Mute, and Speaker buttons begin to flash in sequence, release #. Continue to hold # until each line button flashes on and off in sequence in amber. All of the devices used in this document started with a cleared (default) configuration. Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash. Unplug the power cable from the phone and then plug it back in. The phones referenced in this article are not Enterprise phones that use a specific call controller. Enter a new password when prompted. endstream endobj startxref - edited While the phone is powering up, and before the Speaker button flashes on and off, press and hold #. After 60 seconds, the phone will start up without resetting anything and you will have to start over. If you repeat a key within the sequence, for example, if you press 1223456789*0#, the sequence is still accepted and the phone resets. 2022 Cisco and/or its affiliates. Cisco recommends that you have knowledge of IP Telephony networks. hbbd```b``v5 D6H&(}` If you enter this key sequence correctly, the phone displays this prompt: upgrading . If you would like to compare the two different types of phones, check out Compare & Contrast: Cisco IP MPP Phones & Cisco Unified IP Phones. Select option 1 to enable or disable password. 5 Helpful. Press the Green phone key (used to answer a call) to open the administration mode. Click Done. The Headset, Mute, and Speaker buttons flash in sequence in order to indicate that the phone waits for you to enter the key sequence for the reset. This could take several minutes, during which time it will display "upgrading.". Release # after the Speaker button turns off. 03-16-2022 11:08 AM. Enter your voicemail password. Dial the number, and then lift the handset. Use these resources to familiarize yourself with the community: Cisco IP Phone 7942 Voice Mail Password Reset, Customers Also Viewed These Support Documents. Failure to do so may result in the complete loss of VPN functionality. This article provides step by step instructions to help usersto perform a factory reset onthe Cisco 7972 and 7962phone models. endstream endobj 536 0 obj <>/Metadata 25 0 R/Pages 533 0 R/StructTreeRoot 47 0 R/Type/Catalog>> endobj 537 0 obj <>/MediaBox[0 0 792 612]/Parent 533 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 538 0 obj <>stream L9 fon)"VHn%dt"oT/N q)"y$K 9H~#B! Access your Voice Manager. Select Settings. Procedure : Step 1 Unplug the power cable from the phone and then plug it back in. Otherwise, the phone goes through the factory reset process. Cisco Unified IP Phone 7942G Features. Press the Messages button or dial 1608000. The phone begins its power up cycle. 0 Can someone help? Wait 10 seconds, then plug it back in. I don't use a computer to retrieve my voicemail; just the phone. Learn more about how Cisco is using Inclusive Language. In order to reset the network configuration settings when the phone resets, press 2 . Cisco - Phone: 7940 and 7960 Factory Reset Procedure, Cisco - Phone: 7920 Factory Reset Procedure, Cisco - Phone: 7945, 7965, 7975 Factory Reset Procedure, Cisco - Phone: 7921 Factory Reset Procedure, Cisco - Phone: 7925 Factory Reset Procedure, Cisco 79XX - 7940 and 7960 Factory Reset Procedure, Cisco 79XX - 7945-7965-7975 Factory Reset Procedure. In order to perform a factory reset of a phone if the password is set, complete these steps: Unplug the power cable from the phone, and then plug in the cable again. 10701 River Front Parkway, Fourth Floor, South Jordan, UT 84095. Programmable Buttons 2. Immediately press and hold # and while the Headset, Mute, and Speaker buttons begin to flash in sequence, release #. 08:25 AM. You have 60 seconds to do so. This resets the password to the factory default, deleting your old password entirely. How to change your voicemail personal identification number (PIN). Complete these steps in order to reset the Cisco 7920 Wireless IP phone to the factory default: Choose Menu > Phone Settings > Factory Default . You need to start the administration mode on the phone in order to use the options. While your phone is ringing, Lift Handset, press the Speaker button, Line button, Headset button, or the Answer softkey. Immediately press and hold # and while the Headset, Mute, and Speaker buttons begin to flash in sequence, release #. Phone Screen 3. Follow these steps to reset your PIN using the voicemail system: Access your voice mailbox. All rights reserved. If you do not complete this key sequence or do not press any keys, after 60 seconds the Headset, Mute, and Speaker buttons no longer flash, and the phone continues with its normal startup process. Unplug the power cable from the phone and then plug it back in. 08:25 AM On the bottom, tap Voicemail. The Cisco IP Phone 6800, 7800, or 8800 Series Multiplatform Phone has voicemail storage capabilities. Press the New Call soft key, and then dial. 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