cisco control hub training

Control Hub is a web-based, intuitive, single-pane-of-glass management portal. Identity and Access management features and benefits. But now we're talking about cyber punch lists. For more information, see Enable Wi-Fi Discovery of Cisco Webex Devices. Once transitioned from Site Administration Tool, Control Hub becomes the main unified administration portals for managing all your Webex Services. You can choose between two levels of Giphy content: G (Generally accepted) is the default, restricts all content with PG (or higher) content rating. That way, they don't need to manually enter a domain and can sign in right away to use features that are available to them with Calling in Webex Teams (Unified CM). For example, an administrator can register Hybrid Services connectors and schedule software upgrades for those connectors. Enter the Cybersecurity Giveaway now through November 15, 2022, for your chance to win a FREE training and Cisco certification exam bundle! A new wizard is now available in Site Administration to help you update your meetings site so you can manage it in Control Hub. You can now block users from joining meetings that are hosted on Webex sites outside your organization. Authentication and authorization flow via Webex. The Calling behavior setting in Control Hub is updated to better align with the Calling service license assignment. If there are any issues with a device that need attention (such as an unplugged cable or upgrade requirements), the administrator can see those issues listed in Control Hub on that devices detail panel. We've centralized the virtual backgrounds for your Control Hub meetings sites. You can also limit your users to only join group spaces owned by your organizations. The groups APIs are at https://webexapis.com/v1/groups. When your users are in Cisco Spark and also in Cisco Jabber, you can use this feature to allow people in both apps communicate with each other. The options are: They can join the meeting, They wait in the lobby until the host admits them, and They can't join the meeting. Device onboarding can be done easily using a 16-digit activation code or a QR code generated in Control Hub. With standard license for Control Hub, IT administrators have access to reports going back up to 3 months in the past. Individual session and user-level metrics are available, You can zoom in from a monthly report to an individual meeting record, Access up to 13 months of historical data, Multidimensional pivots and data exploration, The advanced analytics engine allows users to manipulate data in real time via the reporting interface, Selection of any data set will update all associated reports, Real-time search of the last 21 days of Webex Meetings details, Locate meetings with participant details by searching for the participant email or meeting ID, Real-time metrics from meeting rooms or open spaces. For more information, see Call behavior and assign calling entitlements. Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. Control Hub Administration for Webex Services Control Hub Get Started Section Overview Get Started with Control Hub What's new in Control Hub Provision your Webex services subscription Link Webex sites to Control Hub Provision New Cisco Webex Sites in Cisco Webex Control Hub Get Started with Webex Hybrid Services The following Meetings API endpoints are now available in the Webex for Government environment: Webex for Government customers can integrate their systems directly with Webex Meetings. The new filter helps you narrow down your search to particular event categories. To help users choose their default screen, share this article: https://help.webex.com/67fcc1. Pro Pack customers: Manage tokens for web, mobile, and desktop clients. The My Company page provides access to the organizations current subscriptions and licenses as well as visibility into usage levels for each. Once provisioned, all the user, license, security, and feature management operations can be executed by partner and customer administrators from within Control Hub. Provisioning and deprovisioning users in an enterprise environment is critical to managing access, especially in large organizations. For an existing installation, you'll see an upgrade prompt; for a new installation, get the latest version by going to the customer view in https://admin.webex.com, clicking Users, and then choosing Manage Users > Enable Directory Synchronization. You can also bulk configure devices linked with Webex Edge for Devices that are running CE9.13 or later. As a Pro Pack customer, you can create a custom policy for Web, Mobile or Desktop clients to control the following: Specify the time-to-live (TTL) of the JSON web token (JWT). The status values show the current state of the device, such as connected calls, connected inputs, and output sources. To determine which data storage region a country maps to, see Find the Data Locality Region That Maps to a Country. Webex desk and room devices integration. Directory sync rooms to Control Hub workspaces. These access controls determine who can access Vidcast, who can record Vidcasts, and who can upload Webex Meeting recordings to Vidcast. This allows you to filter metrics by the type of workspacefor example by huddle spaces, meeting rooms, focus rooms, etc. Azure Active Directory Wizard App enhancements. An administrator can create a license template to automatically assign licenses to new users in Control Hub using either the Active Directory synchronization tool, Messenger Sync, manual addition, the People API, a third-party identity provider via SCIM, Webex site linking, uploads of CSV files, sideboarding, or conversion of a user from consumer to the enterprise organization. Above: Control Hub dashboard Control Hub enables you to provision, administer, and manage Webex services and Webex Hybrid Services, such as Hybrid Call Service, Hybrid Calendar Service, Hybrid Directory Service, and Video Mesh. This capability allows administrators to filter unwanted data so that they can focus on the information that matters most to them. Control Hub is the strategic management portal for all of Webex. The retained information in the event history shows statuses, settings, and alarms to help you isolate, debug, and troubleshoot issues, and it can be used for auditing purposes. You can now bulk resend invitation emails to all the users in your organization who haven't yet activated their account. Webex Cloud-Connected UC offers a centralized, global administrative view of unified communications applications deployment such as UCM, UCM cloud, and Hosted Collaboration Solution (HCS). If you've downloaded the Users CSV file before this update, please export the CSV file again to continue making bulk changes. Make signing in to Webex a bit faster by enabling the Remember Me setting. The default password policy requires a user to enter 1 uppercase letter, 1 number, and 1 special character and must be 8 characters long. Apply Policies to Active Directory Groups and Members. Read more at Deployment Guide for Hybrid Message. Table 6 summarizes the analytics features: Daily aggregated metrics up to 90 days are visualized in summary reports for Webex Meetings, Webex Messaging, Hybrid Media Service, and Webex Devices. You can now manage access controls for Vidcast at both a user and group level. For more information, see Choose Voicemail Settings for Your Cisco Spark Organization. If you use Control Hub in the following languages, you can only search for articles in English when using the In-App Help: The Webex Services card lets you know if Webex services in your organization are up and running. As a Webex Calling administrator, you can now configure these features right in Control Hub as opposed to the Calling Admin portal. Simply configure a prefix and/or suffix that needs to be dialed with the meeting number, and youre done! For more information, see Enable Security Settings for Webex Mobile Apps. Macros make it possible to create tailored and innovative in-room experiences, by programming new workflows and functionality on the device. See Webex App | Schedule a Meeting from the Meetings Calendar. Control Hub provides you with a user interface for running these commands, provided that there are no restrictions due to access privileges, security, or privacy. These insights will help you to plan and build a timeline for a move to cloud effectively. Cisco Collaboration Cybersecurity Operations . Organization Set up your org, users, apps, and devices. This is 'classic' Webex polling. We've enhanced the file sharing restrictions, by giving you control over the types of files that users can share. This can be helpful when a userPrincipalName or eduPersonPrincipalName is used for signing in, but a user's email address is used to manage their calendar. For more information, see Manage an Established Cisco Webex Cisco Webex Services Trial. At any point you can return to see all the tasks and review the import status, stop any active tasks or review the errors list. Private Training Sessions are available upon request.Learn More . Use Directory Connector to synchronize profile pictures to the cloud so users can see who they are inviting to Webex spaces or searching for from within the directory. Were introducing a new Webex Events offering to increase the attendee count. The browser that I am using is Firefox. This allows enterprise administrators to provision users just in time and, more importantly, to deprovision users so that they no longer have access to the service. Partner administrators set an organization's data locality during provisioning by using a new Country Selector drop-down list. You can specify the minimum length, password age, and character classes. For more information, see Migrate Jabber Users with Cisco Webex Cloud-Connected UC to Webex app. Provide a dynamic, interactive e-learning environment and better manage audience participation. If you're on my email list, you get great stuff. With Extended Security Pack in Control Hub, you can choose to enable anti-malware scanning for files uploaded in Webex App. For more information, see Enable Call Recording for Webex Calling Users. For more information, see Token policy settings in Control Hub. Webex Webex MeetingsWebex Training Webex Events Full administrators can view significant actions (such as changes to ORG settings) done by any administrator via the admin audit log stored in Control Hub. (This feature is known as One Button to Push, and is also available to devices that are registered to Cisco Unified Communications Manager, and managed by Cisco TelePresence Management Suite. Users in Webex for Government organizations can invite guests to the Webex App so that their conversations are more secure. Advanced Diagnostics provide access to insights that can help IT administrators pinpoint user experience issues and troubleshoot them quickly. For more information for hybrid call organizations, see Migrate Cisco Spark Hybrid Call Service Organization to the Cisco Webex Domain. Read Webex best practices for secure meetings: Site Administration for more information. If you enable screenshots, there are options for where they are stored: You can choose to store screenshots on Webex storage even if you have disabled Webex storage in favor of your chosen content platform. For more information, see Control of activation emails in Control Hub. A host may schedule meetings but for some reason, cant delete the meetings themselves. In the Video Mesh Monitoring Tool, you can specify the node(s) and/or cluster(s) on which you want to run on-demand tests. This feature is supported at the Org level only. Read more about Organization Health at https://help.webex.com/nh5rlbi. Federated SSO also reduces the total cost of ownership for enterprises, as it saves administrators time and reduces the number of calls to help desk related to password reset or lockout events because of forgotten passwords. You can change the displayed language, time zone, ultrasound volume, and device wake-up detection on your Webex Share. I've installed plesk on my droplet and tried to configure domain's email. Table 4. minimum length, minimum password age, capital letters, numbers)? For more information, see Modify Users in Cisco Webex Control Hub with the CSV Template. Read Configure virtual backgrounds for Webex App users for more information. For more information, see: https://help.webex.com/article/ni3wlvw. For Cisco Webex sites, when you deactivate a user in Cisco Webex Site Administration, the user is marked as inactive for Cisco Webex Teams. This is the first phase of the feature, where future phases will include support for bulk provisioning to a group of devices. Control Hub also provides an easy interface for an administrator to manage the organizations subscriptions. Block list controls for external communications. IT administrators can configure settings for their enterprise content management platform and manage access to Webex standard storage. Register for live online classes or watch recorded sessions on topics like learning the basics, deep dive on configuration, Diagnostics and Analytics, and more! You can now grant the external administrator role to users with free Webex accounts. If this feature is enabled, users on Android, iPhone or iPad can choose whether they see the previews in their apps. Use the migration wizard in Control Hub to migrate Cisco Jabber users with Unified CM calling service to the Webex app. Use the Directory Connector to synchronize rooms to the cloud. Were sensitive to the fact that many of you and your companies are quickly switching to remote working situations, as a result of the difficult circumstances due to COVID-19. You can complete that configuration right in Control Hub. For more information, see Change Your Settings in Cisco Webex Share. Partners can now start a Webex services trial for customers who they currently don't have a selling relationship with. Webex supports federated SSO with the SAML 2.0 protocol. You can now prevent internal users from sharing files in 1:1 direct messages with external users and group spaces owned by external organization. You can now see when a participant changes their network connection, microphone, or camera during a meeting, and if a device is connected through Video Mesh. You can now assign the Attendee account to users through a CSV file. The development of access control systems has observed a steady push of the look-up out from a central host to the edge of the system, or the reader. Workspaces offers added information and a new look. Control Hub and Directory Connector now support alternate email addresses for users. It is a quick way to schedule meetings from inside Webex App. The default is that external users are allowed to share files in group spaces. For more information, see Analytics for your Cloud Collaboration Portfolio. See Configure setting templates for details. You can use Pro Pack for Cisco Webex Control Hub to secure your organization's data and prevent data being shared outside of your organization. Cisco has worked with the leading identity providers in the market for both on-premises and identity-as-a-service integration for the purpose of SAML v2 federated SSO. Multidomain and multiforest with the Directory Connector, Organizations that have users in multiple forests or across multiple domains can use the Webex AD Connector to synchronize users into the cloud. A Licenses assignment section on the Users > Groups > > Info & Group Membership page. Click on any of the percentages to open the Users page to follow up on users who haven't yet activated their accounts. You can now assign users as partner read-only administrators in Partner Hub. As a full administrator or a User and Device administrator, you can download a CSV file to add or modify users. After your organization is created, you receive an email that provides you access to manage your organization and instructions for setting it up. Read Configure setting templates for more information. View with Adobe Reader on a variety of devices, Webex Control Hub Diagnostics and Troubleshooting At-A-Glance. For the third-party content management options, you can select the default permission. Validated integration points. We needed to change the Control Hub pages to accommodate the new flexibility of this feature, as shown above. Explore training for individuals Training for organizations See Enterprise content management in Control Hub for more detail. Data is aggregated and presented in multiple reports. For example, Unverified Users cannot join the meeting while Verified External Users are placed in the lobby, or Unverified Users are placed in the lobby while Verified External users can join the meeting directly. To go with that offering, were adding controls to provision users and sites with licenses for events of different capacities. We're updating the Azure Active Directory Wizard App so that you'll be able to easily synchronize groups from Azure Active Directory. For more information, see Configuration templates for Webex devices. We've updated the devices reports in Analytics to include data for Webex Share devices and Digital Signage. Change Your Settings in Cisco Webex Share. Click the notifications button to see a list of news and updates for Control Hub so that you're always kept up to date. User statuses indicate what actions need to be taken. They can click the transcribed text to jump to the corresponding segment of speech in the recorded meeting. You can now create a list of domains for organizations that your users can communicate with. The way we're doing this is with up to five policies that restrict communications between groups in your organization. This way, if ultrasound connection isn't working, users are still provided a list of nearby room devices they can connect to for meetings or sharing their screens. We're enabling you to grant host or attendee Webex Meetings licenses to users who are not in your organization. Read more about ways to add users to Control Hub, and about tracking codes. We've updated the Users page with new user statuses and actions. Mixed Mode Authentication selected during setup. Update Site Admin managed sites to be Control Hub managed. View the Data Security and Privacy datasheet for more information. You can also import a list of domains from a CSV file to populate your external messaging allow list. Default permissions for file sharing with enterprise content management. The Hybrid Services card shows you when the status of a hybrid service is: Click a hybrid service to open its configuration page in Control Hub. Understand operations at every level Get real-time insights into user adoption and engagement, historical quality of service, calling metrics, Webex messaging engagement, and device utilization. Automatic License Assignment, Onboarding Report, and Cisco Directory Connector 3.0. Cisco Webex Control Hub Essentials Your complete guide to efficient administration and designing user experience for long-term success. 08-20-2019 Force Authentication for Users When Changing Passwords. For more information, see Allow Users to Connect to On-Premises Devices. Webex Meetings reports include meeting and audio usage, average meeting join time, and media quality, Webex Messaging reports include space usage, active users, and files shared, Video Mesh reports include total calls, resource utilization, and cluster status, Webex Devices utilization reports include usage and most and least used devices. You can now prevent external users from sharing files in your organization's spaces. Search has been improved and you can also use predefined filters. Multidimensional pivots change how information is visualized, enabling boundless manipulation of data in real time. My current flash player version is too new, so I uninstalled it and tried to install a much older version , from about 2014. A new Onboarding User Activation and License Details report is available in Analytics > Reports. Notifications indicate new features or necessary account maintenance. This should reduce the amount of time you spend looking for particular users, groups, devices, or workspaces. Historically Webex Meetings Sites were managed via Site Administration tool. Partner read-only administrators can view all of the customers that the partner manages, but won't have any edit access in customer organizations. We've augmented the external communications restrictions by adding a block list. Whereas the services settings apply to specific Webex services only, the administrator can also enable and manage settings that affect the entire organization. It allows the administrator to set up and manage Hybrid Services. All you need to do is type at least three letters and hit the button. The changes are: These license name changes are updated in the UI for subscriptions, license assignment, and provisioning, and the Users CSV file. Access can be provided specifically to those that need these more advanced capabilitiesfor example, information security professionals, compliance officers, or business analysts. Step-by-step guide Find and select the App Store icon to open the App Store: Search for C isco AnyConnect and then select it from the list of results: In the Cisco AnyConnect box, tap GET: Sign in with your existing Apple ID, or Create a New Apple ID to install the app When the download/install is. A user can be created via manual entry or CSV upload into Control Hub. And it is driving me to do something I've never done before now. Prevent People in Your Organization from Uploading Large Files. You can now search, list, and show status values from a specific device directly on Control Hub. For more information, see Cancel a Cisco Webex Services Trial Subscription in Control Hub. For more information, see Manage Tasks in Cisco Webex Control Hub. This service provides an option for migrating users from Jabber, connected to IM & Presence on your premises, to Webex App. Cisco Webex Control Hub Cisco Webex Control Hub Overview and Demo The Tech Catalyst 5.71K subscribers Subscribe 122 Share 15K views 2 years ago In this video I show a high level look and. We're changing the default data retention period early next year. Data is updated every minute so problems can be diagnosed as they arise. Global settings available from Control Hub, Restrict Webex App launch to those mobile devices that are protected with locked screens, Set Support access to your portal in read-only mode, enable automatic crash reports for devices to be uploaded to Support, Set SIP address subdomains for Webex services, Enable or disable directory synchronization, Control whether Webex sends invite emails to end users, Configure support parameters for the organization. You can now configure speed dials (internal extensions and URIs only) with call pickup. You can specify the amount of time that a Cisco Webex Control Hub session can stay idle. Read about how to manage Control Hub single sign-on on Webex Help Center. This feature is available for commercial organizations. Preview Website Links in Cisco Webex Teams. Prevent People From Sharing Files Outside Your Corporate Network. You configure this setting in one place for the whole organization. Contact your platform administrator. For more information, see Delete Your Customer Organization. Click the help button to see a list of relevant help articles based on where you're at in Control Hub. It hosts articles that are specific to Webex for Government, but also articles about features that are common with the 'commercial' instance of Webex. Gives you a comprehensive overview of the activity in your office spaces, so you can make informed, data-driven decisions about future adoption. View Your Active Directory Groups and Members. All of the SSO integration articles are updated to reflect the new wizard. New features for Cisco Webex Cloud-Connected UC (CCUC) Analytics have been released. How To Complete Control Hub IT Admin Training Go to solution ellen.tutterow Beginner Options 07-25-2021 02:26 PM I am stuck on the last assignment of the Control Hub training in the learning plan. For example, an administrator may need to modify security and privacy settings, SIP domain, and branding settings. Hover over one of the highlighted numbers in the Onboarding and Devices cards to see a breakdown of users or devices with that status. For more information, see Enable Call Recording for an Organization. We've gathered the Content management settings together, so you can control your Webex, Google Drive, Microsoft, and Box storage settings in one place. This ensures that Webex has access to only room calendars and not user calendars. You will be able to view data from the last 24 hours or for a 7, 30, or 90-day period. Reliable, secure, scalable and future proof. We're listing all thrird-party integrations you have, as well as accurately reporting how many people in your organization are using them. Start a Webex Trial for Existing Webex Customers. Cisco Webex is a feature-rich, yet easy-to-use, collaboration solution that brings together calling, messaging, meeting, file sharing, whiteboarding, and morein one elegant appso you can streamline teamwork and produce great results, faster than ever, making the meeting experience 10x better than being there. To ensure that your site receives access to features before the normal deployment cycle, select the checkbox for Set up Webex site for early release. Read Configure macros and user interface extensions. You can now create groups and add members in Control Hub without having to synchronize groups from Active Directory or Azure. We've added updates for your enterprise content management. Get started for administrators. Meeting List, Scheduled Meeting Notifications, and More Ways to Join. The new page is called the Webex for Government help collection; it has two sections, called Managing Webex and Using Webex, where we've grouped the articles into categories to make them easier to find. Partners can additionally use the Help Desk feature to provide Tier 1 support to their customers user bases. You can bulk configure device settings for devices that are running RoomOS. You can find these controls on individual user detail pages, or you can create templates for groups on the new Services > Vidcast page. Basic Meetings is now available for all paid Webex customers. If you want to prevent data loss, eliminate malware concerns, and apply policy controls on specific Webex apps, you can restrict users from downloading, previewing and uploading files to the Webex apps. For more information, see View Active Directory Groups in Webex Control Hub. There are new options in Control Hub to support Group-based license assignment: A choice between Organization-based management and Group-based management, on the Users > Licenses page. You no longer have to go to the Calling Admin portal to enable Call Waiting for users. telnet: Unable to connect to remote. This gives you the freedom to define an authentication method that is appropriate for your users and that meets industry security requirements. If you dont want users to receive an activation email automatically whenever a user is added or assigned a license, you can turn the setting off and manually send those emails when youre ready. Partners can now create trials and customer organizations for international customers and have the organizations' user identities and encryption keys stored in geo-based data centers in the United Kingdom and European Union. These incidents are removed one week after they first appear. Table 7. You can now configure license templates for specific groups within your organization. Existing users' licenses are not impacted. You can choose to defer the deployment of these updates so that your organization can validate the changes first. Administrators can search for and delete obsolete meetings. For more information, see the following articles, respectively: Turn on Hoteling for a Webex Calling User, Allow Users to Barge in on Other People's Phone Calls. For more information, see Configure User Access to Integrations in Cisco Webex Control Hub. No changes will be accepted, Allows access to the Help Desk Support Tool, Compliance officers can perform searches to extract content to support legal cases and meet regulatory requirements, Manage trials, customers and their organization, including overview and reports, Access to platform availability and troubleshooting tools. At a quick glance, the Overview page shows you the status of the Webex services, Webex devices, and users in your organization. It may not reflect the most current legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to date. For more information, see Reboot Devices Remotely. Customers and partners have the ability to manage identities during the creation, updating, and deletion process, either manually via a Comma-Separated Values (CSV) upload, with the Active Directory synchronization tool,[1] or via APIs that follow the industry-standard System for Cross-Domain Identity Management (SCIM). For more information, see the Deployment Guide for Hybrid Calendar. New Webex Meetings sites can now only be provisioned in Control Hub. Partners can view and manage their paying customers and their customer trials in Control Hub. When this is enabled, it applies to any meeting hosted on any site that the user joins from their cloud registered device. You can use Cisco Webex Control Hub to preserve, search, and extract any Webex meetings content such as recordings, transcripts, and highlights, related to litigation or investigation. Weve updated the RoomOS device experience that provides administrators relevant information, in a comprehensive, and intuitive way. New Features for Cisco Webex Cloud-Connected UC. Enter the site name, time zone, and choose where you want to manage your users. Partners can allow customers to upgrade their Webex Site from the partner view in Control Hub. For more information, see Make it Easy to Join Cisco Webex Meetings with Cisco Webex Cloud Registered Devices. Want to make your organization more secure? You will find analytics on devices in use, occupancy count, and environmental data including room acoustics, room air quality, temperature and humidity, and room lighting. For more information, see Partner Role Access to Customer Organizations. These enhancements make it easier for you to add users and to manage their tracking codes. For example, if the host leaves the company, then the administrator should have an ability to find the meetings and delete them. For more information, see Prevent People Sharing Files, Voicemail is Now Available in a Cisco Spark Message. This update includes improvements to legibility and responsiveness, and opens up the potential for new functionality. Read Prevent users from sharing files for more information. Webex services available from Control Hub, For new orders, set up service and configure settings; for existing sites administer specific settings via site linking, Register or deregister connectors, view resources, schedule software upgrades, view service or resource errors, upload certificates, verify SIP domains, deactivate service, Activate service with Google Calendar or Microsoft Exchange, register or deregister connectors, view resources, schedule software upgrades, view service or resource errors, deactivate service, Onboard or remove Hybrid Media servers, view resources, view service or resource errors, configure video quality for on-premises meetings, schedule upgrades, deactivate service, Manage and store keys used for encrypting content and services that operate on generating search index hashes, Register or deregister connectors, view resources, deactivate service, View all resources from a single location, perform cluster-level configuration, such as setting time zone and defining resource groups. Any location can be deleted except the default location (usually the first location you created). ncepei. We do not support Slido integration in Webex for Government. Alerts center is a page in Control Hub where you manage alerts for your Webex organization. You can select domains from your allow list and apply them to groups that you synced from Active Directory. Control Hub managed Webex sites. Webex Summary Report Bots Activity Report, Webex Summary Report User Activity Report. You can use Control Hub to set your Webex Space retention policy as low as 1 day. Control Hub provides an interface for management of all Webex services that an organization has signed up for, whether they are in trial state or purchased. See Data rentention changes coming in 2023 for details. Licenses are assigned to new users as they move into your Control Hub organization, including users who come into Control Hub by linking from Site Administration. Manage your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. For more information, see Anti-Malware Scanning of Files in Webex Teams. Pro Pack can be purchased on Annuity only as an add-on to A-WX and A-SPK SKUs. With automatic license assignment, users that are added to Control Hub can automatically start using their assigned services. Cisco Webex Training simplifies delivery of highly effective, online learning to anyone, anywhere, without sacrificing effectiveness. All the templates you've created are available on Control Hub and you can apply, edit, and copy them later on. You can now view usage data for on-premises video and phone devices once you set up CCUC for your organization. For example, if a user is not verified then you can resend the verification email. Administrators are able to monitor capacity and performance to optimize resource utilization as part of proactive management. For more information, see Troubleshoot Cisco Webex Meetings in Cisco Webex Control Hub. Read Product update controls for Webex App for more information. In providing training services and solutions, we see ourselves enabling change for every individual with whom we work with. Were introducing Site Administrator roles to Control Hub, so you can safely delegate meetings site management activities to other people in your organization. You can now choose a different retention period for group spaces and for one-to-one spaces. For more information, see Ensure Regulatory Compliance of Cisco Webex Teams Content. You can enable Wi-Fi-based device discovery to complement ultrasound proximity detection. WoWS Stats & Numbers Main features: - player statistics with progress tracking - example, - milestones - important moments for account, new ship, new damage record, - leaderboard, - warships statistics, - leaderboard for. The quality of service metrics are being expanded over time. Administrators may view different types of reports for Webex Messaging, Webex Meetings, Video Mesh, and Webex Devices when applicable to the deployed configuration. We have either created integration guides or confirmed customer integrations for the following partners: Control Hub provides a simple interface to onboard and activate Webex personal and shared devices. Read Directory sync from Workspaces in Control Hub. You can specify how long a Webex Teams for web user's session can stay idle before they're signed out. Users can invite guests from commercial organizations (those outside the Webex for Government cloud) to spaces after you add their domains to an allowed list. (2 TB recommended if you want to run the database for a long time without needing to increase the storage.). You can override the central policy for particular sites. In this first phase of data locality, user-generated content (encrypted messages, boards, files and related metadata) continues to be stored in common global storage for all organizations (located in North America). Weve made some security improvements to your personal room security settings in Site Administration. You can add or modify up to 20,000 users. I've always provided all kinds of free information. Administrators may access these reports at any time within Control Hub. When you delete a location, you delete all of its assigned services and numbers. For more information, see Analytics for Your Cloud Collaboration Portfolio. We do not currently support migration of data from PostgreSQL to Microsoft SQL Server in an existing deployment. This feature gives you the responsibility for managing the main key lifecycle, and prevents Webex from being able to decrypt your content. This user-generated content includes messages, whiteboards, files, and related metadata. Workspaces tab gives you rich insight into every type of activity, even during local meetings when Webex Rooms devices are not being used. Read more in Password management in Control Hub. Search results provide relevant details at a glance, along with the ability to view the customers Control Hub in read-only mode if the customer has opted in for this feature. For more information, see Add a Webex Site in Cisco Webex Control Hub. I can receive mails but i can't send It. MFA requires users to sign in to Webex with an authenticator app, like Duo. Also so that you can enforce policy at the point of use (identify and block violations before they occur) and thus reduce your risk of noncompliance. An administrator can also manage directory synchronization and SSO settings, and enable or disable SSO. You can use this information to take action when you find a problem. With this improvement to Organization Health, you can evaluate the health of specific or multiple meetings sites. The setup is a single toggle in Control Hub and IT administrators have full control to select which SharePoint Online or OneDrive domains or Microsoft Azure Tenant ID they want to enable without having to change their existing file-sharing permissions and Data Loss Prevention (DLP) policies. For more information on this feature and how to use it, see Access the Event History for Hybrid Services. This means you can choose, for all sites: To allow users to apply Webex default backgrounds. Partners can now assign the Sales Full Administrator role to users in Partner Hub. Users connect to the on-premises devices with Webex Teams using ultrasound and they can share content wirelessly in local meetings. We've improved license assignments to give you better control over user licensing: You can apply license assignment changes to people who are already in the organization or groups. The Devices card shows you the status of all the devices in your organization. Partners can now cancel a customer's Webex services trial subscription. If you've purchased a Cisco Spark trial from https://www.ciscospark.com or a Cisco Webex trial from https://www.webex.com, you can delete your account from the Cisco Identity Service. For more information, see Troubleshoot Cisco Webex Meetings in Cisco Webex Control Hub. Allow IT administrators to enable Webex native file storage or Microsoft OneDrive, SharePoint Online and Box, Block personal or shadow IT OneDrive or SharePoint Online folders, and only allow approved instances, Allow IT administrators to enable or disable ECM entitlement to a subset of users or an entire organization, Allow IT administrators to Link folders to spaces for OneDrive / SharePoint Online, Enable / disable screen capture when native storage is turned off, Table 5. See https://help.webex.com/n2q9085 for details. For more information, see Enable Force Authentication for Webex with Directory Connector in Control Hub. Your Cloudlock admins can now include Webex file uploads, previews, and downloads when configuring policy and monitoring activity. For more information, see The Sales Administrator Role in Cisco Webex Control Hub. For more information, see Enterprise Content Management in Cisco Webex Control Hub, Configure Enterprise Content Management Settings in Cisco Webex Control Hub, and Limitations for Enterprise Content Management in Cisco Webex Teams. The task supports the automatic license assignment template. You can select several devices in Control Hub in order to manage digital signage and tags on multiple devices at once. Distinguishing between Unverified Users and Verified External Users allows you to enhance your meeting security by applying more stringent meeting entry controls for unverified users. Whether you're starting a trial or a paid subscription, click Get Started to set up your admin account and access Control Hub. You now have separate and independent lobby controls for each user group. There is no separate or override control at the group or user level. For Cloud or On-premise Webex Rooms deployments. For more information, see Prevent People From Sharing Files Outside Your Corporate Network. You can now cancel a Webex services trial subscription before it ends. With ProPack for Control Hub, IT administrator have access to 11 reports with ability to go back up to 13 months in the past. Environmental metrics are available for Room Series devices, Webex Boards, and Desk Pro. Webex anti-malware capabilities are powered by Cisco Talos ClamAV. Analytics and cluster software upgrades for CUCM are the first set of features that will be available in Control Hub. Control Hub Administrators will be able see the quality of service, client version information, peripherals information, audio quality, video quality and Join Meeting Time per participant with near real time (1 minute) latency. The advanced analytics data architecture captures information in an internal data model that allows real-time, on-the-fly data exploration. To force users to choose from 'official' backgrounds (you can upload up to ten). Video Mesh Monitoring Tool test enhancement. Customers are able to understand how different services are being used across the organization and effectively grow adoption to maximize productivity gains. You can now export a list of your administrators to a CSV file. For more information, see Start and Manage Webex Enterprise Trials in Webex Partner Hub. You can select the same type of license from multiple subscriptions and the template assigns all licenses from the first subscription before moving to the next subscription. To see the meeting list and Join button, you need Microsoft Exchange or Microsoft Outlook 365 and the Hybrid Calendar Service. After the cloud and the identity provider exchange metadata that creates a circle of trust between them, all authentication for the users in the Webex tenant will be redirected to the identity provider for authentication. Messaging Insights for Customer Administrators. This excludes users in the consumer organization. For more information, see Retention, Legal Hold, eDiscovery, and Events API. Allow Customers to Upgrade their Webex Site. Two new features for Cisco Webex Cloud-Connected UC Analytics have been released, Activate Cisco Webex Cloud-Connected UC for Organizations and CCUC Module Upgrade. You can configure access to your enterprise content management platform in Control Hub and then provide your users with permission to use your enterprise content management platform in Cisco Webex Teams. Webex supports the following roles: full administrator, user and device administrator, device administrator, read-only administrator, support administrator, and compliance officer. With call waiting, users can place a call on hold to answer a different call. Prevent external users from sharing files. Recordings are stored and managed in Dubber. You can ensure that users in your organization only communicate with people within your organization. In each policy, you place one group "inside the wall," and up to four groups "outside the wall.". For more information, see Delete a Location. Each of those mechanisms can be used to delete or remove access for a user or device. Learn more. It allows you to gather the required information about the users existing on-premises deployment services and allows you to view the list of Instant Messaging and Presence and Jabber features that may or may not map directly when you transition to the Webex app after migration. New wizard for configuring single sign-on and refreshing your SAML certificates. This helps you to measure your return on investment and drive your business transformation. Trend analysis available for daily, weekly, and monthly views. Block external meetings in Webex for Government. Technical staff can quickly resolve support requests and search for meetings in real time as they occur. The experienced team of lawyers believes in handling every case with the utmost care and precision. For more information, see Configure Your Cisco Spark Calling Dial Plan. Figure 1 illustrates the flow between the user on a Webex App, the Webex service, and your identity Provider (IdP) when you configure Webex for authentication and authorization with a SAML identity provider for federated SSO. 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